REVIEWS

Reviews.  The Good, the Bad and the Ugly

The vast majority of our clients are extremely happy with our service.  You likely will be to.

We have an A+ Better Business Rating, awesome customer service and lots of glowing reviews but we do have some bad reviews – and we are not ashamed of them.  You should read them and our responses.  The bottom line is not everyone is nice all the time.  Every business get jerks through its doors – it’s just part of life and part of doing business.  Some businesses handle jerks by sucking up to them – we do not.

We believe respect is a two way street and in being nice until its time to not be nice.  We know people have bad days from time to time and that divorce can be an emotional time and we are not unsympathetic and will do our best to be supportive but we simply won’t tolerate inappropriate behavior.    And if you think about it – why would you want to hire an attorney who would tolerate that kind of behavior.

So we hope you agree that our view on this is the way things ought to be and that you give our few bad reviews their due consideration and trust that if you are nice to us, we will be nice to you and help you through this process.  And if you wanna write a review – we encourage that.

Frances Lewis
Frances Lewis
20:06 25 Apr 18
Loved how easy my process was for a uncontested divorce. No issue's whatsoever. The price was great. They had it done in no time and called me when they said they would to let me know it was granted. Will definitely recommend to anyone for a easy divorce.
Tasha Greene
Tasha Greene
03:22 27 Feb 18
This law firm is awesome ! They were recommended to me by a coworker. I had started talking with someome online(on a weekend) and they answered all my questions and told me what was what and i like that just tell me straight so i know what to expect. Very polite and professional. The next day i talked with her and we made a plan to get my situation resolved very quickly also very affordable. I Would definitely recommend this firm to friends ,family ,coworkers, anyone needing services. Thank you so much for your help in resolving my situation! 🙂
Leslie Lucia
Leslie Lucia
13:33 11 Jan 18
Houser Law Firm was incredibly easy to work with. The price is very reasonable and worth every penny for my divorce to be hassle-free. I basically didn't have to lift a finger. They handled all the paperwork, served my spouse, and went to court on my behalf. I just received a call yesterday that my divorce is now final and I will get a certified copy of the documents in the mail. It is such a huge relief to know that this was handled properly and quickly. I definitely recommend this firm to someone looking for a simple, uncontested divorce.
Jeremy Storey
Jeremy Storey
16:58 14 May 18
I could not have had a better experience. Very thankful to Amanda and her staff.
gabe bueno
gabe bueno
23:18 02 Mar 18
By far the best rates in the area!! Makes everything simple and easy. I've used this law firm several times and I highly recommend it to anyone I know!
Jaime Ketty Espino
Jaime Ketty Espino
16:10 09 Oct 18
Do not use this law firm!! They are super rude!!! They get bothered for having to answer questions and very rudely hang up on a client. The forget that they work for us we paid them to do a service. They filed my divorce in a different county than the one I live in "to reduce cost". Had they filed I'm the correct county my divorce would have already gone through. But they didn't and didn't inform me of what all was being done. Like I said do not use these people very rude unprofessional unethical and shady!! Your job includes customer service and if we call to ask for an update then you have to give the update. You get paid to do that. Not to hang up and be rude like you are being bothered.
Curtis Cannon
Curtis Cannon
17:59 17 Oct 18
I had the same experience I called in to make sure everything was in order with my case for court, I to was told by the rude receptionist how my case was going to go not what I wanted to happen and when I express to her that was not my wishes was rudely hung up on. Called back to speak to the supervisor thinking I would get someone with better sense and was told well I can not apologize for her hanging up on you because I don’t know what was said to her, excuse me at no point should anyone from your law office hang up on a paying client who is inquiring about a case they hired your firm to handle. Ridiculous customer service would never hire this firm again.
Stephanie Meredith
Stephanie Meredith
12:45 20 Jul 18
Fantastic experience and no hassles what so ever. Price for uncontested divorce are the best around and the entire process was super easy. No phone tag, no b.s., no mistakes, just damn good service. Have already recommended you to a few people and will be continuing to do so. Best money I ever spent 😉. Thank you guys!
Brian Taylor
Brian Taylor
12:00 13 Nov 18
Wonderful experience, never had to go to court, and they always responded to me with any updates as they developed. Highly recommend.
Jerry Hobbs
Jerry Hobbs
15:10 23 Aug 18
I got a ticket for 77mph in a 55mph. My driving record is clean and I did not want to have my insurance go up. I filled out the form on their website. They provided me with several options. I was able to conduct all business online. They were able to get my ticket changed to improper equipment with no points awarded. I would recommend this firm to others.
gina selman
gina selman
22:01 04 Dec 18
I did not hire this firm. I just had a phone consultation and was told that by law I did not meet NC residency requirements. This was very distressing to me as I have lived in NC for the last 3 years and only left to stay with my family for purposes of the state required separation. I do not fault Ms. Johnson for being the barer of bad news. She was however remarkably unsympathetic, rude and condescending. This interaction was enough to convince me that this is not the firm I want to deal with.
Adam Kluttz
Adam Kluttz
19:12 12 Dec 18
Inexpensive,friendly, professional, discreet, willing to walk me through the whole process. Highly recommend for fast, thorough, professional representation.
D. Cuthbertson
D. Cuthbertson
17:53 04 Jan 19
I would highly recommend this law firm. When I didn't hear from them, I reached out via email several times to them - and, each time they answered all of my questions in a timely manner. They were also affordable. I liked the fact they had a payment plan for those of us who are on budgets. That was very helpful! P.S. The only reason I'm not giving them 5 stars is because some wise person said "there's always room for improvement".
Joey Denning
Joey Denning
21:13 07 Jan 19
I retained Amanda B. Johnson of the Houser Law Firm in Jacksonville, NC to represent me concerning a traffic citation. She was able to get my charge reduced as requested for a very reasonable fee. Everything was turned over to her and she handled everything for a very satisfactory conclusion. I will be sure to do business with The Houser Law Firm again in the unfortunate event that I require legal council in Onslow County in the future. I will also highly recommend the Houser Law Firm and Amanda B. Johnson to anyone in search of an attorney for this area in the future.
Miles Sliwa
Miles Sliwa
18:48 14 Jan 19
No complaints, I could not have asked for a more reasonable price. They also responded within 1-2 days to any of the questions I had. I would definitely use the Houser Law Firm in the future (although I hope I wont have to!). 5/5 stars.
Tiffanie Morton
Tiffanie Morton
02:16 30 Jan 19
Great customer service! They handled my case, and keep me hassle free! Definitely recommend!!
Holly Robertson
Holly Robertson
23:26 09 Feb 19
I had never filed for divorce before and this law firm made it so easy for me. I first attempted to go to the court house in my county but all that paperwork they had me fill out was overwhelming. For just one flat fee, Houser Law Firm took care of everything for me! I was able to communicate with them through the whole process and my divorce was granted and finalized within two months! The divorce process can be a difficult one and I am truly grateful for this law firm making things go much smoother for me. I will highly recommend them to anyone! Thanks again for everything!
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